Md Arif Raihan
Strategic Project Manager & AI Product Builder
The Foundation
10+ years delivering enterprise programs across transit, fintech, ERP, and digital payments. RAID management, vendor governance, budget control, and deployment risk at scale.
Today
Applying that delivery discipline to AI product building, workflow automation, and practical prototyping — using Claude, Gemini, n8n, and LangChain to solve real problems.
Professional Experience
Delivery roles across transit, fintech, ERP, and enterprise software.
Senior Business Analyst
2024 - Present- •Lead deployment planning and execution for enterprise-scale PRESTO initiatives.
- •Coordinate cross-functional teams and vendors to deliver releases on schedule with zero critical post-deployment issues.
Project Manager
2023 - 2024- •Managed the PRESTO Mobile Wallet launch for Apple Wallet and Google Wallet.
- •Coordinated Product, Engineering, Program, Finance, and external vendors through delivery planning, release readiness, and launch execution.
- •Maintained RAID discipline and corrective action tracking to protect schedule, budget, and launch quality.
- •Partnered with Finance on project budgets and cost controls, achieving 5% savings while maintaining delivery outcomes.
Project Manager
2019 - 2022- •Led end-to-end delivery of FastPay Digital Wallet from launch planning through market rollout.
- •Supported rapid market entry and helped achieve 60% customer acquisition against the initial target within 3 months.
- •Implemented Jira and Confluence to standardize Agile delivery, reducing operational cycle time from 30 days to 10 days.
- •Improved cross-department communication and impediment tracking, reducing recurring delivery blockers by 80%.
Senior Project Coordinator
2017 - 2019- •Coordinated delivery for Robi 1Service, Lafarge Holcim LMS, Bondhu Chula, SBAC MFS, and other enterprise software projects.
- •Managed stakeholder communication, delivery tracking, and acceptance coordination across client and engineering teams.
- •Delivered projects ahead of schedule, saving CAD 10K+ per project through effective management of 10-25 member teams.
- •Supported the CMMI Level 3 final appraisal audit that contributed to company certification.
Officer
2016 - 2017- •Supported ERP implementation within a $20M program budget and 12-month delivery window.
- •Coordinated rollout across ERP, HR, and finance/accounting workflows impacting 10,000 end users.
- •Worked with client representatives and vendors to identify, escalate, and resolve rollout issues.
Project Coordinator
2015 - 2015- •Coordinated multiple projects delivered within client budgets up to $1M and 6-month timelines.
- •Partnered with technical leads on GIS application requirements, delivery tracking, and project handover.
Skills & Tools
Core competencies and the tools I use to deliver.
Key Strengths
Strategic Project Delivery
Core CompetencyAI Product Prototyping
Applied SkillEnterprise Digital Transformation
Core CompetencyWorkflow Automation & AI Tooling
Applied SkillStakeholder & Vendor Governance
Core CompetencyProduct Delivery & AI
AI & Automation Tools
Product & Project Governance
Enterprise Leadership
Domain Exposure
Education
Academic background and ongoing learning.
Master of Management Analytics
Smith School of Business, Queen’s University
Focus on analytics strategy, modern data platforms, predictive modelling, AI ethics, and analytics project delivery. CGPA 3.96
Bachelor of Business Administration
Heriot-Watt University, UK
Certifications
PMP, SAFe, ICAgile, Scrum Alliance, and more.
Project Management Professional (PMP)
PMI
2021Certified SAFe 5 Agilist
Scaled Agile Inc
2024Certified Professional Agile Coach (ICP-ACC)
ICAgile
2020Certified Scrum Product Owner (CSPO)
Scrum Alliance
2017Certified ScrumMaster (CSM)
Scrum Alliance
2017Certified CAL O & CAL E
Scrum Alliance
2021Practical Application of Generative AI for Project Managers
PMI
2025Structured Problem-Solving Training
Lean CoE, Metrolinx
2025